Country Blocked

Country Restricted

Double Down!

Please provide them with the lobby ID, which can be found in the URL after "case-battles/xxxxx"

Online Casino

Give your document a title or description so we know what it is

You may use this form to upload documents to your account if requested by our support team. You do not need to use this unless you were specifically asked to do so.

Document Upload

Purchase a Gift Card

Redeem Gift Card

You successfully completed levels 1 and 2 of verification

You successfully completed level 3 of verification

You successfully completed level 4 of verification

You claimed your affiliate income, and {{TOKEN_AMOUNT}} has been added to your balance

You received an affiliate reward of {{TOKEN_AMOUNT}} from redeeming the code {{AFFILIATE_CODE}}

Your deposit of {{CRYPTO_AMOUNT}} is now complete and {{TOKEN_AMOUNT}} has been added to your balance

Your recent deposit of {{CRYPTO_AMOUNT}} is below the minimum deposit amount, once you deposit more it will be added to your balance

Your deposit of {{CRYPTO_AMOUNT}} is currently pending

Your deposit does not meet the minimum deposit amount, once you meet that threshold it will all be added to your balance.

Your {{CRYPTO_CODE}} withdrawal of {{CRYPTO_AMOUNT}} has been declined, and {{TOKEN_AMOUNT}} has been added back to your balance.

Your withdrawal of {{CRYPTO_AMOUNT}} has been approved and sent to your address

Your recent deposit of {{TOKEN_AMOUNT}} qualifies for your active promotion, and you've been awarded {{BONUS_PERCENT}}% bonus

Your recent deposit of {{TOKEN_AMOUNT}} qualifies for your active promotion, and you've been awarded {{BONUS_PERCENT}}% bonus and {{FREESPINS_AMOUNT}} freespins on Pragmatic Play games

Your deposit is complete, and {{TOKEN_AMOUNT}} has been added to your balance.

Your recent withdrawal of {{TOKEN_AMOUNT}} has been cancelled and the funds have been added back to your balance.

Your recent withdrawal of {{TOKEN_AMOUNT}} is now complete.

Your promotional freespins were redeemed, and your winnings of {{TOKEN_AMOUNT}} were added to your wager locked balance

Your {{GOLD_CODE}} Gold deposit of {{GOLD_AMOUNT}}M has been declined, please message our support team for more information.

Your {{GOLD_CODE}} Gold deposit of {{GOLD_AMOUNT}}M is complete, and {{TOKEN_AMOUNT}} has been added to your balance.

Your {{GOLD_CODE}} Gold withdrawal of {{GOLD_AMOUNT}}M has been declined, and {{TOKEN_AMOUNT}} has been added back to your balance.

Your {{GOLD_CODE}} Gold withdrawal of {{GOLD_AMOUNT}}M is complete.

You have earned all the rewards possible from your active No Wager Lock promotion. You can claim your earned rewards from the Promotions page to complete your promotion.

Your promotional balance has been unlocked and added to your balance.

In order to complete your current promotion tier, please use your Pragmatic Play freespins

You’ve completed your promotional deposit bonus and the next deposit bonus is available to you

Your promotion has been cancelled and {{TOKEN_AMOUNT}} was returned to your primary balance

{{TOKEN_AMOUNT}} has been added to your balance for the redemption of the promotional code {{PROMOTION_CODE}}

You received a bid of {{TOKEN_AMOUNT}} on your {{SKIN_NAME}} skin.

Your skin {{SKIN_NAME}} has been purchased for {{TOKEN_AMOUNT}}, please send the skin to the buyer on Steam.

We've detected that your Steam API key is invalid, please update this to be able to use the CS2 market.

We've detected an issue caused by the other party with the trade for the CS2 skin {{SKIN_NAME}}. Please cancel this trade on Steam as it may no longer be what you're expecting.

We've detected an issue in your trade for the CS2 skin {{SKIN_NAME}}. Please cancel this trade on Steam immediately.

The trade for {{SKIN_NAME}} has been sent on Steam, please accept the trade if it looks correct.

Your skin {{SKIN_NAME}} sold for {{TOKEN_AMOUNT}} and your balance {{CRYPTO_AMOUNT}} has been updated.

We've detected that your Steam trade for {{SKIN_NAME}} was cancelled by the other party.

We've detected that your Steam trade for {{SKIN_NAME}} was cancelled, please ensure you always

We've detected that your Steam trade for {{SKIN_NAME}} was cancelled. Continuing to cancel trades will result in a suspension from the CS2 market.

Your trade of {{SKIN_NAME}} has been delayed by the other party for at least 12 hours and we recommend you cancel it on Steam.

We've detected a trade hold/delay on your Steam account, please resolve this in order to use the CS2 market.

You failed to send the trade for your {{SKIN_NAME}} skin within 12 hours, your listing has been removed and your rating reduced.

Your trade partner failed to send their {{SKIN_NAME}} skin to you within 12 hours. They have had their rating reduced and {{TOKEN_AMOUNT}} has been returned to your balance.

You received a tip of {{TOKEN_AMOUNT}} from {{USER_NAME}}

Deposit Bonuses

First Deposit

Freespins

General Promotion Terms

First Deposit 100 Free Spins Terms

No Wager Lock Promotion

Rewards

Second Deposit

Third Deposit

40x Wager Locked Promotion

The rewards for each rank depend on promotions the users are using

Bank Transfer, Gift Cards and many more payment methods

Pay more, but your transaction will be processed faster

Pay less, but your transaction will take longer

Pay a moderate fee for a moderate transaction time

By switching currencies, your balance will be fully converted to the selected currency using current exchange rates.

Your IP is different from your most recent IP

Two-Factor Authentication

Register an Account

Never miss a reward!

Your reward will be calculated based on your total wager amount in the past month

MONTHLY BONUS

Your reward will be calculated based on your total wager amount in the past week

WEEKLY BONUS

Congratulations, you're at the highest rank

Rank Progress

We've detected that your Steam API key is no longer valid. Please update your API key to deposit or withdraw CS2 skins.

We've detected that your Steam account has trade delays/restrictions. Please correct these issues before trying to deposit or withdraw CS2 skins.